QUALITY IMPROVEMENT PROGRAMME OF THE REGIONAL HOSPITAL LIMBE

The Regional Hospital Limbe (RHL) is one of the twelve regional hospitals in Cameroon and one of the two regional hospitals of the south west region. The Regional Hospital Limbe is a tertiary level health care institution, and one of two second referral level health facilities in the region with a capacity of 200 beds. It was built in the 1940s’ to cater for the population of the then Victoria. In 1972 it was accorded the status of a provincial hospital and became a regional hospital in 2009 when the provinces became regions.

​The Regional Hospital Limbe is situated in the Limbe Health District with an immediate catchment population of 158.915 (As at 2016) inhabitants. As a Regional hospital it receives patients from all of the south west region and beyond. The hospital has a capacity of 3000 patients on an average with 500 visitors, making the hospital overly crowded.

The RHL is situated at the heart of the Limbe city, just by the road side, precisely in the Mile 1 neighborhood, making it easily accessible.

​Quality Healthcare

One of the several assigned missions of the hospital is to offer the best quality of care to patients. With the high demand of hospital services as seen from the high average number of patients visiting the hospital and the always increasing exigencies/expectations patients have on the hospital and its staff in terms of quality healthcare, ensuring this becomes a challenging task.

To achieve this quality healthcare, the hospital management board, conscious of this necessity has been doing its utmost best with the support of the government to endow the hospital with qualified and competent health staff in various specialties and to provide the hospital with well-equipped up-to-date technical plateau. Other non-governmental institutions like the World Bank through its Performance Based Financing program (PBF) has been financially supporting the hospital through their quality assessment index tool which awards marks to many indicators. Other partners helping in ensuring quality in healthcare are; EGPAF, IDEA, HYSACAM (Waste management), HIVOCAM etc.
 
Situation analysis (Quality assessment)
Three years ago the infrastructural situation of the hospital was very deplorable as most of them had deteriorated. The situation changed since 2015 with the arrival of new staff most of whom are specialist physicians, the upgrade of the plateau technique and the support from partners. This has greatly improved the quality of healthcare delivery in the hospital. The table below shows a synthesis of the last quarter quality assessment of the year 2017 in the RHL by the World Bank PBF program (September, October, November, and December):
MAIN COMPONENTS
% Obtained
1​​General Indicators​90%
2​Patient Management​86.6%
3​Quarterly business plan​60%
4​Hygiene and sanitation​70%
5​Outpatient consultations/Emergency​97%
6​Family planning​100%
7​HIV/AIDS​100
8​Tuberculosis management​90%
9​Laboratory​91.6%
10​Drugs/Pharmacy​100%
11​Wards​100%
12​Maternity​100%
13​Surgical Theatre​73.3%

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